Account Recovery Service

If you have forgotten your username or password, please use one of the three account recovery options below.

  • Option 1: Recover using your personal email address

    If you already have registered your personal email address enter it here for a recovery email to be sent to you.

  • Option 2: Recover using secret question and answer

    Find your university details and recover your account by answering your security questions.

  • Option 3: Recover using a token

    If you already have a recovery token provided by support or that you have requested using email recovery, please enter the token here.